He reigns.

Friday, September 16, 2005

*Good Customer Service? I doubt it.*

Thanks to the Ms I-don't-know-what from the sillybank, my afternoon was sorta tainted with irritation. She wasted at least 10minutes of my time (which she claimed that it will at most take a couple of min). Frankly, i wonder if she has the common sense to know that most people's lunch hour has long been over. And Ms I-don't-know-what was like rattling on and on with the speed of the bullet train, and her english was heavily accented by her native tongue (am not being racist here, but with the slur language and the speed), is it my fault that i don't comprehend..(took me a minute to understand what she is calling with regards to) and irritated by her persistence with false sincerity to persuade me into signing up for the credit shield thingy. She actually sounded sarcarstic and defensive when i asked her if it is necessary for me to divulge my spending patterns to her. [excellent customer service right?] Since she know the conversation is recorded, shouldn't she be more polite even though i'm not the least convinced of her point of argument (ya, sillybank is concerned abt my health, not on the potential premium sum that they might be earning OR that the sOLE reason she is calling cuz she gotta fulfill that quota) and thanks for her indirect way of false prophecy that in the event of disability, i would be protected...

Well, was rather satisfied with silly bank's customer service until their Ms I-don't-know-what gave me this call.. Evidently, Ms I-don't-know-what failed to even identify herself properly. why? I can't even catch her name.. perhaps, i should consider twice to renew my card subscriptions? I think so.

changeme.
princessmIone lalala @* 4:11:00 PM

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